Still haven't found what you're looking for? Please contact our support team.
Office hours: Mon-Fri 8am-6pm
For general information about Royal Mail products, services, and promotions
Please see our Business customers homepage or Personal customers homepage.
For problems with integrations such as orders not downloading or connection issues
Check our help and troubleshooting guides: Channelshipper integration help
To view any ongoing or known incidents affecting one or more parts of our service
Check our Status Page view any ongoing incidents: https://channelshipper.statuspage.io/