Still haven't found what you're looking for? Please contact our support team.
Office hours: Mon-Fri 8am-6pm
For general information about Royal Mail products, services, and promotions
For problems with integrations such as orders not downloading or connection issues
Check our help and troubleshooting guides: Channelshipper integration help
To view any ongoing or known incidents affecting one or more parts of our service
Check our Status Page view any ongoing incidents: https://channelshipper.statuspage.io/