Help Centre
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Frequently Asked Questions
Frequently Asked Questions
Account
I can't activate my account or reset my password
How to delete your ChannelShipper account
Labels and documents
I can't generate labels with Scan, Print & Pack
Posting with Royal Mail
International service suspensions - important information
Printed papers packaging format
Royal Mail service codes (Online Business Customers)
I can't generate Royal Mail labels
Misc
IP addresses and URLs for security settings
Requesting to delete your order details
How automatic full name separation works