Help Centre
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Frequently Asked Questions
Frequently Asked Questions
Account
I can't activate my account or reset my password
How to delete your ChannelShipper account
Labels and documents
I can't generate labels with Scan, Print & Pack
Posting with Royal Mail
International service suspensions - important information
Printed papers packaging format
Royal Mail service codes (Online Business Customers)
I can't generate Royal Mail labels
Misc
How to integrate your ShopTo store
How to integrate your Coolshop store
How to integrate your Halfords store
How to integrate your Mountain Warehouse store
How to integrate your Freemans store
How to integrate your Superdrug store