Managing your account

To manage your ChannelShipper account, click 'my account' from any page within ChannelShipper.


You will be presented with several tiles. Click on each to be directed to further settings and options. 


My profile

This setting allows you to change the name of the primary user associated with the account. the primary user is the email address that created your Click & Drop account.

Additionally, for OBA customers, your OBA account number and posting location number details will be displayed here for reference.

If you have made any changes, click the 'Update' button to continue.



This setting allows you to change your user password.

Enter your current password, then your new password, and click the 'Update' button to continue.



This setting allows control over your marketing preferences and your account data.

For more information, please see this guide: How to update your marketing preferences.