In ChannelShipper there are 2 levels of user access, Administrator and Standard User.  


When you register an account with ChannelShipper, you’ll automatically be set as the administrator. This means you have full access to all areas and functions, including:

  • adding other users to the account
  • editing their profiles
  • deleting them when necessary.

All of these actions can be easily undertaken within the 'Settings' area of ChannelShipper.

Standard users

Standard users will still be able to view and process orders, but will not be able to access any of the account settings.

How can I tell if I am an administrator or standard user?

The easiest way to identify whether you are an administrator or standard user is to check if your ChannelShipper screen contains a 'Settings' link in the top right-hand corner of the screen. If there is a 'Settings' link then you are an administrator, if there isn't, you are a Standard user.


How do I add and edit users on my ChannelShipper account?

To add new users, navigate to Settings > Users and click the 'add new user' button.

When you have entered the details of the user you wish to add, an email will be automatically sent to the email address you have entered. The user will need to click on the link containing within the email to set their password before they can log into ChannelShipper.