Help Centre
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Settings
Settings
Account Settings
Managing your account
Managing your users
How to update your marketing preferences
How to set your trading names and addresses
How to test your connection to ChannelShipper
Despatch settings
ChannelShipper Smart Pack
How to add custom package formats
Reports
How to export your order data
Subscriptions and Billing
How to manage your ChannelShipper Subscription in Stripe
Troubleshooting Billing Issues
Royal Mail settings
Supported currencies for order value and shipping costs
How to create Tracked Returns labels
Choosing your label format
Managing your Royal Mail shipping services