Scan, Print & Pack is an optional feature to review your packing details and generate Royal Mail postage labels by typing an order or batch number, or by scanning barcodes printed on any of the following:
* Picking lists
* Packing lists
* Despatch notes
* Your own documentation
Please note that in order for labels to be instantly printed, you will need to install Print Assist on your computer or device. To find out how, see this page: How to connect ChannelShipper Print Assist
To begin, hover over the 'Orders' header link, and from the drop down list, click 'Scan, print & Pack' as shown:
You will be directed to the Scan, Print & Pack page. There is a text field where you can add a ChannelShipper order number, a channel reference number, or a ChannelShipper batch number.
Please note that only orders in 'Postage applied' and 'Label generated' statuses are eligible for scanning, printing, and packing. If you have orders in 'New' status, you will need to apply postage to these first.
How to scan and generate labels for a single order
Manually type a ChannelShipper order number or channel order reference, or scan a barcode containing either of those numbers from any of the document types detailed above. Note that the cursor is auto focussed in the text field, so any device that can Scan a 2D barcode and output the text into the field will be suitable. Click the 'Generate paperwork' button to continue.
The page will update to show a breakdown of all relevant order details including package size and contents, and recipient name and address details.
If you wish for the labels to generate automatically without clicking the button, you will need to do the following:
1. Ensure Royal Mail Print Assist is installed
2. Check the 'Automatically generate paperwork for all orders in the batch on scan' option in your Settings > Picking & Packing.
How to scan and generate labels for multiple orders within a batch
To generate multiple labels, manually type a ChannelShipper batch number, or scan a barcode containing either of those numbers from any of the document types detailed above. Note that the cursor is auto focussed in the text field, so any device that can Scan a 2D barcode and output the text into the field will be suitable. Click the 'Generate paperwork' button to continue.
In order to distinguish batches from orders, you will need to type the letter 'b' in your batch number. barcodes generated in all ChannelShipper documents will automatically contain this letter.
The page will update to show a breakdown of all relevant order details including package size and contents, and recipient name and address details.
From here, you can click into any order row to expand it and show a breakdown of all relevant order details including package size and contents, and recipient name and address details.
If you need to re-generate a label for a particular order, click the 'Re-generate' paperwork button. To move onto the next order in the batch, click the 'next order' button or click the relevant order to expand the row to show it.
Please note that only orders in 'Postage applied' and 'Label generated' statuses are eligible for scanning, printing, and packing. If you have orders in 'New' status, you will need to apply postage to these first.
If your batch contains any orders in 'Despatched' or later statuses, these will not be displayed on this page because ChannelShipper assumes these have already been picked and packed. if you wish to reprocess an order which has been marked as despatched in error, you can reset the order or reapply postage from the additional actions dropdown on the 'Orders' grid.