Click & Drop Help Centre
  • ChannelShipper website
  1. ChannelShipper
  2. Order Management

Order Management

  • Creating/Importing orders

    • How to manually create an order
    • How to import/upload orders
    • Order Import spreadsheet field specifications
    • Royal Mail country and ISO codes
    • How to create a shipping service alias
  • Processing your orders

    • How to create an address book entry
    • How to process multiple orders in a batch
    • How to clone an order
    • How to cancel or reset your orders
  • Customs information for international orders

    • How does Click & Drop's automatic customs details lookup work?
    • How to set default customs information
    • Adding customs information when applying postage
    • Adding customs information when importing your orders via spreadsheet
  • More order options

    • How to create and manage listings
    • How to remove data from an order
    • How to future date your orders
    • How to mark an order as 'Despatched by other courier'
    • How to create an order tag
    • How to add and remove columns from your Orders page
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